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Terms and Conditions

Terms & Conditions

V01.2019

1. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PT AMRTASIDDHI PUSAT AYURWEDA BALI (HEREWITH:
AMRTASIDDHI) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OR OTHER LOSSES RESULTING FROM: (i) THE PROCUREMENT OF ANY PRODUCTS AND/OR SERVICES RESULTING FROM ANY PRODUCTS, (ii) INFORMATION OR SERVICES OBTAINED OR WHICH YOU WERE UNABLE TO OBTAIN, OR (iii) ANY MATTER OTHERWISE RELATED TO YOUR PARTICIPATION IN A PROGRAM, TREATMENT, CONSULTATION OR ANY OTHER SERVICE WITH OR AT AMRTASIDDHI.

2. PERSONAL DECLARATION

SINCE YOUR PROGRAM CONTAINS AN AYURVEDIC CONSULTATION AND MEDICAL DIAGNOSIS BY AN AYURVEDIC PHYSICIAN AND VARIOUS MEDICAL TREATMENTS, YOU CONFIRM THAT:
  • YOU WILL TRUTHFULLY AND OPENLY, TO THE BEST OF YOUR KNOWLEDGE AND AS ACCURATELY AS POSSIBLE INFORM OUR AYURVEDIC PHYSICIAN ABOUT YOUR PRESENT STATE OF HEALTH AND YOUR PAST HEALTH HISTORY.
  • YOU DO UNDERSTAND THE FACT THAT ALTHOUGH AMRTASIDDHI AND ITS STAFF WILL DO THEIR BEST TO TREAT YOUR CURRENT HEALTH CONDITION, THE PROGRAM THAT YOU HAVE SIGNED UP FOR CANNOT BE A SUBSTITUTE FOR OTHER MEDICAL TREATMENTS AND/OR MEDICATIONS THAT HAVE BEEN PREVIOUSLY PRESCRIBED TO YOU.
  • YOU INDEMNIFY AMRTASIDDHI AND ITS EMPLOYEES OR AGENTS AGAINST DEATH, INJURY, ILLNESS AND ALL ASSOCIATED LOSSES, DAMAGES, CLAIMS, ACTIONS, SUITS, DEMANDS, INTEREST AND COST ARISING AS A RESULT OF YOUR PARTICIPATION IN A PROGRAM OR SERVICE AT OR WITH AMRTASIDDHI.

3. PROGRAM DEPOSIT, PROGRAM FEE AND PAYMENT POLICIES

DETAILS REGARDING TO YOUR PROGRAM, THE PROGRAM DEPOSIT, PROGRAM FEE, YOUR ACCOMMODATION AND OTHER DETAILS ARE STATED ON YOUR RESERVATION OFFER AND BOOKING CONFIRMATION. FOR MORE DETAILS PLEASE CHECK OUR WEBSITE AT www.amrtasiddhi.com.

PROGRAM DEPOSIT

THE PROGRAM DEPOSIT IS DUE IN FULL LATEST 48 HOURS AFTER WE HAVE SENT YOU A RESERVATION OFFER AND THE DEPOSIT CAN BE PAID EITHER THROUGH PAYPAL, STRIPE, CREDIT CARD OR CASH. AMRTASIDDHI ISSUES BOOKING CONFIRMATIONS ONLY AFTER THE DEPOSIT PAYMENT HAS BEEN RECEIVED IN FULL TOGETHER WITH A COMPETED INQUIRY FORM FROM OUR WEBSITE.

OUTSTANDING PROGRAM FEE

THE OUTSTANDING PROGRAM FEE IS DUE IN FULL LATEST ON THE FIRST DAY OF YOUR PROGRAM. WE DO ACCEPT:

(I) CASH (MOST COMMON CURRENCIES; DAILY EXCHANGE RATES APPLY)

(II) CREDIT CARDS (AMEX, VISA, MASTERCARD, JCB)

(III) PAYPAL OR STRIPE

INCIDENTAL CHARGES

INCIDENTAL CHARGES ARE CHARGES THAT OCCUR DUE TO THE PROCUREMENT OF SERVICES OR PRODUCTS THAT ARE NOT PART OF THE STANDARD INCLUSIONS OF A PARTICULAR PROGRAM (PLEASE REFER TO OUR WEBSITE FOR FURTHER DETAILS), FOR EXAMPLE: SPECIAL TREATMENTS OR SPECIAL THERAPIES, PRIVATE TUITION OR MEDICINES FOR THE TIME AFTER YOUR PROGRAM. YOU WILL ALWAYS BE INFORMED OF ANY INCIDENTAL CHARGES AND IT WILL BE YOUR CHOICE WHETHER YOU PROCURE ADDITIONAL PRODUCTS OR SERVICES OR NOT. INCIDENTAL CHARGES WILL BE ADDED TO YOUR FINAL BILL AND HAVE TO BE SETTLED LATEST ON THE LAST DAY OF YOUR PROGRAM.

4. PROGRAM CANCELLATIONS

AMRTASIDDHI RESERVES THE RIGHT TO CHANGE THE PROGRAM LAYOUT OR CONSULTING DOCTOR(S), OR POSTPONE YOUR PROGRAM.

IN THE VERY UNLIKELY EVENT THAT AMRTASIDDHI POSTPONES A PROGRAM, YOU MAY CHOOSE TO EITHER ATTEND THE SAME PROGRAM AT A LATER DATE, OR AN ALTERNATIVE PROGRAM (IN EITHER OPTION SUBJECT TO AVAILABILITY). YOUR DEPOSIT WILL BE CREDITED TO EITHER THE SAME PROGRAM OR AN ALTERNATIVE PROGRAM THAT YOU CHOOSE OR FULLY REFUNDED.

4.1 30 DAY DEADLINE

IF YOU ARE UNABLE TO ATTEND A PROGRAM THAT YOU HAVE REGISTERED FOR, YOU MUST NOTIFY US IN WRITING AT LEAST 30 DAYS BEFORE YOUR PROGRAM BEGINS (TERMED “PROGRAM START” IN YOUR RESERVATION OFFER AND BOOKING CONFIRMATION).

PROVIDED YOU NOTIFY US BEFORE THIS 30 DAY DEADLINE, YOUR OPTIONS ARE:
  • TO ATTEND THE SAME PROGRAM AT A DIFFERENT TIME (SUBJECT TO AVAILABILITY); OR
  • TO ATTEND AN ALTERNATIVE PROGRAM OFFERED BY AMRTASIDDHI; OR
  • TO SUBSTITUTE YOURSELF WITH ANOTHER PERSON WHO MUST NOT ALREADY BE REGISTERED IN A PROGRAM WITH AMRTASIDDHI; OR
  • TO ASK FOR A DEPOSIT REFUND
YOUR REPLACEMENT/ALTERNATIVE PROGRAM MUST START NO LATER THAN SIX MONTHS AFTER YOUR INITIAL PROGRAM START DATE (AS SPECIFIED ON YOUR INITIAL BOOKING CONFIRMATION).

4.2 PROGRAM CANCELLATIONS LESS THAN 30 DAYS BEFORE YOUR PROGRAM START

IF YOU ARE UNABLE TO ATTEND A PROGRAM THAT YOU HAVE REGISTERED FOR AND YOU NOTIFY US IN WRITING LATER THAN 30 DAYS BEFORE YOUR PROGRAM START OR IF YOU FAIL TO PROVIDE US WITH ANY NOTICE OF CANCELLATION PRIOR TO YOUR PROGRAM START, 100% OF YOUR DEPOSIT WILL BE FORFEITED. THERE ARE NO REFUNDS, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI.

4.3 PROGRAM CANCELLATIONS ON THE FIRST DAY OF YOUR PROGRAM OR LATER

IF YOU, FOR WHATEVER REASON, CANCEL YOUR PROGRAM ON THE FIRST DAY OF YOUR PROGRAM OR ANYTIME THEREAFTER, YOU HAVE TO PAY THE FULL PROGRAM PRICE QUOTED ON YOUR INITIAL BOOKING CONFIRMATION AND THERE ARE NO REFUNDS, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI.

4.4 PROGRAM CANCELLATIONS BY AMRTASIDDHI

AMRTASIDDHI RESERVES THE RIGHT TO CANCEL YOUR PROGRAM PARTICIPATION INCLUDING YOUR ACCOMMODATION IN CASE OF SERIOUS MISCONDUCT FROM YOUR SIDE OR IF YOU BREACH OUR TERMS&CONDITIONS OR OUR RULES OF ENGAGEMENT. THERE ARE NO REFUNDS, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI IN THIS CASE.

5. CHANGING BOOKING DETAILS

ALL CHANGES ARE SUBJECT TO AVAILABILITY AND HAVE TO BE SUBMITTED IN WRITING TO reservations@amrtasiddhi.com OR info@amrtasiddhi.com.

5.1 CHANGING BOOKING DETAILS BEFORE YOUR PROGRAM START

AFTER YOU HAVE SENT US YOUR COMPLETED INQUIRY FORM AND YOUR PROGRAM DEPOSIT, YOU HAVE OFFICIALLY REGISTERED FOR A PROGRAM AT AMRTASIDDHI AND YOUR PROGRAM IS CONSIDERED AS BOOKED. IF YOU WANT TO CHANGE THE BOOKING DETAILS OF YOUR PROGRAM (CHANGES ARE: CHANGE OF DATE, CHANGE OF TYPE/LENGTH OF YOUR PROGRAM OR ACCOMMODATION CHANGES AND ACCOMMODATION CANCELLATIONS), THE FOLLOWING APPLIES:

5.1.1 30 DAY DEADLINE

IF WE RECEIVE YOUR REQUEST NO LATER THAN 30 DAYS BEFORE YOUR PROGRAM START DATE, CHANGES ARE FREE OF CHARGE AND SIMPLY SUBJECT TO AVAILABILITY.

5.1.2 LESS THAN 30 DAYS BEFORE YOUR PROGRAM START

IF WE RECEIVE YOUR REQUEST LATER THAN 30 DAYS BEFORE YOUR PROGRAM START DATE, THE FOLLOWING APPLIES:
5.1.2.1 DATE CHANGES
IF YOU WANT TO CHANGE THE DATES OF YOUR PROGRAM, ALL PROGRAMS UP TO AND INCLUDING 12 DAYS OF LENGTH WILL BE CONSIDERED AS CANCELLED AND THERE ARE NO REFUNDS, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI. FOR ALL LONGER PROGRAMS, 50% OF THE PROGRAM DEPOSIT WILL BE FORFEITED AND THE BALANCE AMOUNT CREDITED TO A FUTURE PROGRAM OR SERVICE.
5.1.2.2 PROGRAM CHANGES
(I) THE PROGRAM YOU WANT TO CHOOSE IS LONGER THAN THE ONE YOU ORIGINALLY BOOKED AND YOU KEEP YOUR ORIGINAL PROGRAM START DATE: YOU MUST PAY THE DIFFERENCE IN PRICE. NO ADMINISTRATION FEE APPLIES. THIS OPTION IS SUBJECT TO AVAILABILITY.
(II) THE PROGRAM YOU WANT TO CHOOSE IS SHORTER THAN THE ONE YOU ORIGINALLY BOOKED AND YOU KEEP YOUR ORIGINAL PROGRAM START DATE: YOU HAVE TO PAY FOR THE ACCOMMODATION COSTS OF YOUR ORIGINALLY BOOKED PROGAM PLUS THE PROGRAM COST OF YOUR NEW PROGRAM MINUS ITS ACCOMMODATION COSTS. AN ADMINISTRATION FEE OF USD 60 APPLIES.
5.1.2.3 ACCOMMODATION CHANGES AND CANCELLATIONS
IF YOU HAVE BOOKED ACCOMMODATION AT AMRTASIDDHI AND WOULD LIKE TO CHANGE ROOMS WITHIN OUR CENTER (SUBJECT TO AVAILABILITY), YOU HAVE TO PAY FOR THE ROOM UPGRADE IF THE ROOM IS OF HIGHER VALUE AND YOU MAY ASK FOR A REFUND IF THE ROOM TYPE YOU CHOOSE IS OF LOWER VALUE. IF YOU, FOR WHATEVER REASON, CANCEL YOUR ACCOMMODATION THAT YOU HAVE BOOKED WITH US, YOU ARE OBLIGED TO PAY THE FULL PROGRAM PRICE QUOTED ON YOUR INITIAL BOOKING CONFIRMATION, WHICH INCLUDES ACCOMMODATION CHARGES, AND YOU HAVE TO COVER. ALL COSTS RELATED TO YOUR NEW ACCOMMODATION. THERE ARE NO REFUNDS, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI.

5.2 CHANGING BOOKING DETAILS AFTER YOUR PROGRAM HAS STARTED

5.2.1 PROGRAM CHANGES INITIATED BY THE PHYSICIAN

AFTER HAVING REVIEWED AND ASSESSED YOUR STATE OF HEALTH IN THE INITIAL CONSULTATION, OUR PHYSICIAN MIGHT SUGGEST TO CHANGE YOUR PROGRAM. IF YOU AGREE TO THE PROGRAM CHANGE AND AVAILABILITY HAS BEEN CONFIRMED TO YOU, YOU HAVE TO PAY THE DIFFERENCE IN PRICE IF THE ALTERNATIVE PROGRAM IS OF HIGHER VALUE. PAYMENT IS DUE ON THE DAY OF CHANGE. IF THE ALTERNATIVE PROGRAM SUGGESTED BY THE PHYSICIAN IS OF LOWER VALUE, THE DIFFERENCE IN PRICE WILL BE REFUNDED OR CREDITED TO YOUR BILL. NO ADMINISTRATION FEE APPLIES.

5.2.2 PROGRAM CHANGES INITIATED BY YOU

IF YOU, FOR WHATEVER REASON, CHANGE THE LENGTH AND/OR TYPE OF YOUR PROGRAM ON THE FIRST DAY OR ANYTIME THEREAFTER (SUBJECT TO AVAILABILITY), YOU HAVE TO PAY THE DIFFERENCE IN PRICE IF THE ALTERNATIVE PROGRAM IS OF HIGHER VALUE. IF YOU CHOOSE AN ALTERNATIVE PROGRAM OF LOWER VALUE, NO REFUND WILL BE GIVEN, NEITHER PARTIAL NOR IN FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI AND, IN CASE YOU HAVE NOT PAID FOR YOUR INITIALLY BOOKED PROGRAM, YOU ARE OBLIGED TO PAY THE FULL PROGRAM PRICE QUOTED ON YOUR INITIAL BOOKING CONFIRMATION.

5.2.3 ACCOMMODATION CHANGES AND CANCELLATIONS

IF YOU HAVE BOOKED ACCOMMODATION AT AMRTASIDDHI AND WOULD LIKE TO CHANGE ROOMS WITHIN OUR CENTER (SUBJECT TO AVAILABILITY), YOU HAVE TO PAY FOR THE ROOM UPGRADE IF THE ROOM IS OF HIGHER VALUE AND YOU MAY ASK FOR A REFUND IF THE ROOM TYPE YOU CHOOSE IS OF LOWER VALUE. THERE ARE NO REFUNDS, NEITHER PARTIAL NOR FULL, OF PAYMENTS MADE BY YOU TO AMRTASIDDHI IF YOU, FOR WHATEVER REASON, CANCEL THE ACCOMMODATION THAT YOU HAVE BOOKED WITH US. IN CASE YOU HAVE NOT YET PAID FOR YOUR PROGRAM, YOU ARE OBLIGED TO PAY THE FULL PROGRAM PRICE QUOTED ON YOUR INITIAL BOOKING CONFIRMATION AND COVER ALL COSTS RELATED TO YOUR NEW ACCOMMODATION BY YOURSELF.